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VoIP Business Phone Systems

I Am a Large Business / Enterprise

Large businesses

"Participants using VoIP performed tasks faster and more efficiently than with traditional phone systems"...

That was the finding of a pilot study by Intel.* Our Vertical Wave IP business phone system delivers enterprise-level capabilities at a price that guarantees a positive return on your investment.

Does your business need this? 716.932.7830

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Wave is designed to:

  • Improve employee productivity
  • Enhance customer service 
  • Control communication costs for your business 
  • Enjoy the network flexibility offered by Internet Protocol (IP) 

This system has been elegantly engineered into a single, streamlined and cost-effective platform that:

  • Easily monitors, screens, records, saves, and forwards calls directly from computer workstations without interrupting normal work activities
  • Allows setup of personally-defined rules for handling calls based on incoming phone numbers, time and date, or availability
  • Manages multiple technologies (various phones, cell phones and faxes) 
  • Seamlessly networks to support multiple corporate locations - Place calls from one office to another without incurring long distance charges
  • Supports up to 500 users per server
  • Supports an "Applications Inside" architecture: 
    • Desktop call management
    • Voice Mail
    • Call Recording
    • Unified Communications
    • Conference Manager for managing conference calls and internet-based meetings
    • Auto-Attendant
    • Contact Center
    • Reporting
    • Fax Manager
    • Interactive Voice Response


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Who We Are

Located in Buffalo, New York,
PCA Technology Group offers I.T. services throughout Western New York (WNY), Upstate New York, Southern Ontario, and wherever our clients need us across the United States.

Find Us

PCA Technology Group
455 Cayuga Road, Suite 200
Buffalo, NY 14225
Phone: 716.932.7830
Fax: 716.632.5360

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© PCA Technology Group     |    455 Cayuga Road, Suite 200  .  Buffalo, NY 14225   |    Phone: 716.932.7830     |    Fax: 716.632.5360